|
Program
| 9.30 - 10.00 |
Registration of the participants |
| 10.00 - 10.10 |
Opening of the workshop and
presentation / aims, program, materials / |
| 10.10 - 10.30 |
Presentation of Alternative
Means for Out-of-court Dispute Resolutions. Nature of the Ombudsman
Institution and the Efforts for its Establishment in the Country on
Central and Local Level. The Role of the Civil Initiatives, NGOs,
Judicial and Administrative Institutions and Media in the Process,
lecturer - attorney-at-law Zoia Petrova Gerassimova, Chair of the
Board of Directors of the "Bulgarian Association for
Out-of-court Dispute Resolution"- Plovdiv. |
| 10.30 - 10.40 |
Questions |
| 10.40 - 11.10 |
Main Problems and Difficulties in the
Relations Between the Individuals and Administration / Quality of
the Administrative Service, Bureaucracy Obstacles, Corruption/ on
Local Level and Departments of Central Administration, lecturer -
ANTOANETA TSONEVA, Public Mediator, Sofia. |
| 11.10 - 11.20 |
Questions |
| 11.20 - 12.00 |
Discussion |
| 12.00 - 12.45 |
Coffee Break |
| 12.45 - 13.15 |
Legal Regulation of the Ombudsman
Institution in Bulgaria and in Other European Countries |
| 13.15 - 13.25 |
Questions |
| 13.25 - 14.30 |
Discussion |
| 14.30 - 15.00 |
Adjourn, Cocktail |
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