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This educational manual is designed for the elaboration and carrying out of specialized courses and programs in Bulgarian universities and schools as well as for everyone who is interested in these scope of issues. Learning about the ombudsman institution's origin, evolution, powers, efficiency and forms would be a necessity for students of law, political sciences and sociology, experts in public administration, individuals studying the mechanisms for human rights protection in the country, etc. The knowledge about the ombudsman institution would also increase the opportunities of individual citizens to defend their rights against omissions, illegal or inappropriate actions, or abuse of power on the part of public administration as well as local self-government authorities and local administration.
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