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This project constituted one of ARC Fund's pioneering efforts
to introduce the concept and practice of e-government at the
level of Bulgarian municipalities. It was implemented in partnership
with the Municipality of Sofia in the period May 2000 though
June 2001.
The main task was to conduct a feasibility study for the
implementation of a municipal government management information
system (MGMIS) that would facilitate an electronic data exchange
among various departments / agencies of Sofia Municipality
and create possibilities for the introduction of interactive
e-services to citizens and businesses. The project was perceived
to be a part of a wider administrative modernization program
of the city. It was also a pioneering effort by the Municipality
of Sofia to use the power of information technology to serve
as a catalyst in the process of effective municipal management
and local government decentralization.
The key outputs were a feasibility study and prototype MIS
which was piloted in two municipality departments: Budgeting
and Finance, and Investment and Constructions. Training courses
were also designed for the municipal employees. The aim of
these courses was to familiarize the employees and would-be
adopters of the new system and convince them of its usefulness
and value with regard to their everyday work.
This project provided the groundwork for further IT-based
reform strategies and some concrete actions at the Municipality
of Sofia. It also marked the beginning of a strategic partnership
between ARC Fund and the Municipality of Sofia. It
Project resources:
Read a case study on this project developed by the Carnegie Mellon University,
H. John Heinz III School of Public Policy and Management
Visit the project website: www.arcfund.net/mgmis |