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The reader is the latest edition of anti-corruption
series of Coalition 2000 to which CSD serves as Secretariat.
The reader is published by one of the Coalition 2000's
founding organizations - Applied Research and Communication Fund. It addresses
the role of Information Technologies (IT) in public sector reform.
It focuses on "the information age" and addresses the need for a
comprehensive administrative reform agenda integrated with use of
IT. The authors discuss some critical issues that emerge in the
process of administrative reform. They provide evidence and figures
suggesting that government and public sector organizations are
ill-prepared for "the information age". In fact, many existing
organizational structures, hierarchies and procedures in government
were designed for a different era. IT, together with greater
transparency, flatter organizational structures, and simpler
procedures can help tackle some of the maladies of government. When
used strategically IT can reduce red-tape, improve the quality of
citizen-government interface, and increase transparency and public
accountability.
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