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Publications

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The Healthcare Ombudsman – Best Practices and Prospects for Bulgaria
This edition is devoted to different aspects of the institution of the specialised healthcare ombudsman and the possibilities for its introduction in Bulgaria. The publication contains an overview of the good practices and the experience in the United Kingdom, Australia, Switzerland and Israel. The edition includes also a detailed summary of a discussion in relation with two draft laws concerning the institution of the health ombudsman and the comments and the recommendations on them of the experts of the Center for the Study of Democracy. more »